Skip to main content

Can I request a specific fragrance?

How to request fragrances not currently in the Scento catalog and information about our product selection.

Peter avatar
Written by Peter
Updated this week

Can I request a specific fragrance?

Yes! We love hearing what fragrances our customers want. While we can't guarantee every request, we regularly add new fragrances based on customer demand.

How to Request a Fragrance

Submit Your Request

Email [email protected] with:

  • The fragrance name and brand

  • Concentration (EDT, EDP, Parfum)

  • Why you'd like us to add it

Example:

Subject: Fragrance RequestHi Scento team,I'd love to see "Neroli Portofino" by Tom Ford (EDP) in your collection. It's a summer favorite and I'd love to try it before buying a full bottle.Thanks!

What Happens Next

We log your request

If multiple customers request the same fragrance, it gets prioritized

We evaluate sourcing and availability

Popular requests get added to our catalog

You'll be notified when it becomes available (if you opted in)

Fragrances We Carry

We currently offer 900+ fragrances across:

  • Designer brands: Chanel, Dior, Tom Ford, YSL, Armani, Versace, and more

  • Niche houses: Creed, Maison Francis Kurkdjian, Amouage, Parfums de Marly

  • Artisan brands: Le Labo, Byredo, Diptyque

  • New releases: We add new fragrances monthly

Browse Our Collection

Visit scento.com/perfumes to see our full catalog. You can filter by:

  • Brand

  • Gender

  • Scent family

  • Price range

  • New arrivals

Why Some Fragrances Aren't Available

We may not carry certain fragrances due to:

Supply Limitations

  • Brand doesn't allow third-party decanting

  • Limited distribution in Europe

  • Discontinued or rare releases

  • Supply chain constraints

Quality Concerns

  • Unable to verify authenticity from available sources

  • Storage or handling concerns with specific formulas

Business Considerations

  • Very limited demand

  • Extremely high wholesale costs

Getting Notified About New Arrivals

Option 1: Email List

Join our mailing list to receive updates about new fragrances, including those added by customer request.

Option 2: Follow Us

Follow @scento on Instagram where we announce new additions.

Option 3: Check Back

We add new fragrances weekly. Check our "New Arrivals" section regularly.

Alternative Options

If we don't carry your requested fragrance:

Similar Fragrances

We can recommend similar scents from our collection. Just ask in your request email and we'll suggest alternatives with comparable notes and style.

Wait for Availability

Some fragrances become available after we secure reliable sourcing. Your request helps us prioritize.

Frequently Asked Questions

How long does it take to add a requested fragrance?

It varies widely - from a few weeks to several months depending on sourcing availability. High-demand requests are prioritized.

Do you notify me when my request is added?

If you include your email and ask to be notified, yes! We'll send you an email when the fragrance becomes available.

Can I request discontinued fragrances?

You can request them, but discontinued fragrances are often impossible to source authentically. We prioritize currently produced fragrances.

Is there a request form on the website?

Currently, email is the best way to request fragrances. This allows for detailed requests and follow-up questions.

Related Articles

Still Need Help?

Have questions about a specific fragrance or our catalog? Email [email protected] and our fragrance experts will assist you.

Did this answer your question?