Is my payment information secure?
Yes, absolutely. All payments on Scento are processed securely through Stripe, one of the world's most trusted payment processors, using industry-leading encryption and security measures.
How We Protect Your Payments
Stripe Payment Processing
All transactions are processed by Stripe, which:
Handles payments for millions of businesses worldwide
Is trusted by companies like Amazon, Google, and Shopify
Maintains the highest level of security certification
PCI DSS Compliance
Stripe is PCI DSS Level 1 certified - the most rigorous level of security certification available. This means:
Regular independent security audits
Strict data handling procedures
Continuous monitoring for threats
Encryption
256-bit SSL encryption - All data transmitted between you and our site is encrypted
HTTPS everywhere - Every page on Scento uses secure connections
Tokenization - Your card number is replaced with a secure token
What We Never See or Store
When you enter your payment details:
We never see your full card number
We never store your CVV/security code
Stripe handles all sensitive payment data directly
We only receive confirmation that payment succeeded
3D Secure Authentication
For extra protection, we use 3D Secure (also known as Verified by Visa or Mastercard SecureCode):
You enter your card details
Your bank verifies it's really you (via SMS, app, or password)
Only then is the payment processed
This adds an extra layer of security, especially for EU cards where it's required by law (PSD2 regulation).
Security Features at a Glance
Feature | Protection |
SSL/TLS Encryption | All data encrypted in transit |
PCI DSS Level 1 | Highest security certification |
3D Secure | Bank-level authentication |
Tokenization | Card data never stored on our servers |
Fraud Detection | Real-time monitoring for suspicious activity |
Secure Checkout | Hosted by Stripe, not on our servers |
Protecting Yourself
On Our Site
Look for https:// in the URL
Look for the padlock icon in your browser
Only enter payment details on the checkout page
General Tips
Never share your card details via email
Use strong, unique passwords for your account
Monitor your bank statements regularly
Enable transaction alerts with your bank
Is It Safe to Save My Card?
When you subscribe, your payment method is stored securely with Stripe:
Stripe stores your card details, not Scento
Encrypted storage with bank-grade security
Easy to remove anytime from Stripe's secure portal
Required for subscriptions to process monthly payments
What If Something Goes Wrong?
Unauthorized Charges
If you see a charge you didn't authorize:
Contact us immediately at [email protected]
Contact your bank to dispute the charge
We'll investigate and reverse any unauthorized transactions
Data Breach Response
While we maintain strict security:
We monitor for any security incidents
We would notify affected customers immediately
We would take all necessary remediation steps
Third-Party Payment Methods
Apple Pay & Google Pay
Card details stored in your device's secure element
Biometric or PIN authentication required
Token-based - your actual card number isn't shared
Regional Methods (iDEAL, Bancontact, Klarna)
Redirect to your bank's secure site
Authenticated through your banking credentials
Scento never sees your bank login details
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Still Need Help?
If you have security concerns or questions about how we protect your data, email [email protected]. We take your security seriously and are happy to address any concerns.