Need a break? You can skip individual months or pause your entire subscription at any time, without losing your account or preferences.

If you just want to skip one upcoming month:

Go to scento.com/calendar

Find the month you want to skip

Remove your fragrance selection (leave it empty)

We won't charge or ship for that month

Go to your account

Click "Manage Subscription"

Access the Stripe customer portal

Select the option to skip next shipment

Important: Skip at least 5 days before your billing date to ensure the change takes effect.

For a longer break, pause your entire subscription:

Go to scento.com/account/orders

Click "Manage Subscription"

In the Stripe portal, select "Pause subscription"

Choose how long you want to pause

You can pause for:

Your subscription automatically resumes the following month. No action needed.

To resume your paused subscription:

Go to scento.com/account/orders

Click "Manage Subscription"

Click "Resume subscription"

Your next billing date will be scheduled

Make your skip or pause request at least 5 days before your billing date.

Example:

If you've already been charged for a month:

No, your pricing is locked in. You'll pay the same rate when you resume.

Pausing takes effect from your next billing date. You can't pause mid-cycle for a partial refund.

There's no limit to how many months you can skip, though we'd love to have you back!

Yes! You can make one-time purchases anytime, even when your subscription is paused.

We'll send you reminders, and you can always check your subscription status in your account.

Having trouble pausing or skipping? Email [email protected] with your account email and we'll help you manage your subscription.