When am I billed for my subscription?

Your first payment is charged immediately when you join SCENTO+.

New members currently receive:

✓ First month for €1.95
✓ Instant 10% off your first order
✓ Immediate access to member pricing and benefits

Your membership benefits activate right away.

After joining, your membership renews automatically every month.

You'll be charged on the same date you originally subscribed.

Example:

Join March 15 → Renew April 15 → Renew May 15

If you joined on the 29th, 30th, or 31st, some months may not have that date.

In those cases, your renewal moves to the last available day of the month.

Example:

Join January 31 → Renew February 28 (or 29)

You can also:

• View billing history
• View previous invoices
• See upcoming charges
• Manage payment details

Update your payment method if:

• Your card expires soon
• You received a replacement card
• You want to use another payment method
• A payment recently failed

If a renewal cannot be processed:

• We'll retry automatically
• You'll receive an email notification
• You may be asked to update payment details

To avoid interruption, update your payment method as soon as possible.

After multiple failed attempts:

• Your membership may become inactive
• Member benefits may pause temporarily

You can reactivate anytime by updating your payment details.

Your renewal date is linked to the day you originally joined and usually cannot be changed manually.

If you'd prefer another billing date, you can:

• Cancel your membership
• Join again on your preferred date

Not currently.

We keep SCENTO+ monthly to give you complete flexibility.

Pause, cancel, or return anytime.

Possible reasons include:

• Promotional pricing ending after your first month
• Currency conversion by your bank
• Taxes or regional payment differences

Yes.

Open Manage Membership → Billing History to access your invoices.

Renewals are processed on your billing date. The exact hour can vary.

If something doesn't look right or you're having trouble managing your billing:

Email [email protected]

Please include:

• Your account email
• A short description of the issue
• Screenshots if applicable

We'll help as quickly as possible.