Scento

Complete overview of Scento's 30-day return policy, including eligibility, conditions, and refund process.

What is Scento's return policy?

Step-by-step guide to initiating a return for your Scento order and getting a refund.

How do I request a return?

Detailed timeline for Scento refund processing, from return receipt to money back in your account.

How long do refunds take to process?

What to do if your Scento order arrived damaged, broken, or with incorrect products.

I received a damaged or wrong item

How to exchange your Scento order for a different fragrance, including first-time free exchanges.

Can I exchange my order for a different fragrance?

Peter

Returns & Refunds

Find answers and get help from Intercom Support and Community Experts

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